Privacy Policy for Prompt Services Platform

1. Introduction

Your privacy is critically important to us. At Prompt Services, we have a few fundamental principles:

We don’t ask for your personal information unless we truly need it.

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

2. Information We Collect

2.1. Log Information: When you use our Platform, our servers automatically record information, including information that your browser sends whenever you visit a website or your mobile app sends when you use it. This log information may include your IP address, browser type and settings, the date and time of your request, and how you used the Platform.

2.2. Personal Information: We may ask you for personal information, including but not limited to your name, email address, postal address, phone number, and credit card information.

3. How We Use Information

Service Delivery: We use your information to provide services, such as booking appointments or processing payments.

Communications: We may use your information to communicate with you about the Platform, your use of the Platform, and new product offerings.

Research & Development: We analyze usage patterns to refine and optimize the Platform for a better user experience.

4. Information Sharing

We do not share personal information with companies, organizations, and individuals outside of Prompt Services unless one of the following circumstances applies:

4.1. Consent: We will share personal information with outside parties if we have your consent to do so.

4.2. Legal Reasons: We will share personal information with outside parties if we believe in good faith that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable government request.

5. Security

We implement a variety of security measures to help keep your information secure. For instance, all communication with the Platform is encrypted using SSL/TLS.

6. Cookies

We use cookies to collect platform usage data and to improve our services. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie.

7. Third-Party Links

The Platform may contain links to other sites. We are not responsible for the privacy policies or practices of other websites.

8. Changes to this Policy

Prompt Services may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will be located on our Platform.

9. Contact Us

For any questions about this Privacy Policy, please contact us at [enquiries@promptservices.co.za].